Terms

Terms (8)

Childrens Policy

19 March 2022 Written by Athena Soulis
Published in Terms

Children pay full rate.

Minimum age on scheduled trips

A child must be a minimum age of 4 years old on the day of your trip

Minimum age on private charters

Children must be a minimum age of 3 years old on the day of your trip

Children and safeguarding

A child is someone who is aged less than 16 years old on the day of your trip.
A child who is under the age of 16 must be accompanied by an adult who is at least 18 years old.
A booking with more than 6 children requires you to have at least 2 adults, aged 18 or over, to accompany them at all times, unless we have granted you permission by email confirmation.

Payment Method

19 March 2022 Written by Athena Soulis
Published in Terms
You will receive an online payment request within 24 hours

Booking Policy

19 March 2022 Written by Athena Soulis
Published in Terms
Bookings must be paid in full at the time of booking. If you do not receive a booking confirmation email after payment it is likely that your details have been submitted incorrectly, please contact us via email.

Car Rental - Extra Charges

19 March 2022 Written by Athena Soulis
Published in Terms

 
GROUPS

C.D.W 
1st type 

C.D.W
2nd type

F.D.W

S.F.D.W.

  per day/ excess per day/  excess per day per day
 GROUP A 
MATIZ CHEVROLET or similar
 € 8.00 - € 440.00 € 12.00 - € 300.00 € 16.00 € 25.00
GROUP B 
FIAT PANDA or similar
 € 8.00 - € 440.00 € 12.00 - € 300.00 € 16.00 € 25.00
GROUP C 
JEEPS - MINI VANS
 € 15.00 - € 600.00 € 18.00 - € 460.00 € 25.00 € 32.00


Notes:

F.D.W - does not cover damages on mirrors, tires and damages underneath the car.
S.F.D.W - covers all damages including mirrors, tires and any damage underneath the car.

• By adding CDW on your contract, in case of any accident you are responsible to pay any damage up to the excess amount. If the damage costs less than the excess then you have to pay for the damage. If it costs more, then you pay only the excess amount.
• STAINS & WET SEATS; please do not sit with wet swimming costumes on the seats! Apart the fact that you destroy the vehicle, it cannot be rented it soon. THE PENALTY FOR STAINS AND WET SEATS IS 80.00€

RENTAL AGREEMENT INCLUDES THIRD PARTY INSURANCE

Third party insurance covers damages caused by the rented car to another party.
This means that the renter is covered for any damage caused to someone else but it does not cover any damages caused to the rented car.


Please also note:

1. If renter damage the car by himself, the renter has to pay for it.
2. If renter finds the parked car, clashed, scratched, damaged etc., the renter has to pay for it.


PICK UP & DROP OFF CHARGES


PICK UP / DROP OFF TO HOTEL:
- IN ADAMAS 10€ PER WAY
- IN ANY OTHER LOCATION 15€ PER WAY
- IN MILOS COVE 50€ PER WAY

PICK UP / DROP OFF TO PORT or AIRPORT:
- 10€ PER WAY

PICK UP / DROP OFF OUT OF WORKING HOURS 22.00 – 08.00
- 20€ 

Car Rental - Terms & Conditions

19 March 2022 Written by Athena Soulis
Published in Terms

All rates include: Unlimited mileage, third party insurance, free p/up-d/off from-to port/airport, VAT.

Do not include: Collision Damage Waiver (C.D.W.), Personal Accident Insurance ( P.A.I. ), Theft Waiver (T.W.), Full Damage Waiver (F.D.W.) .

-Minimum rental period is one day (24 hours). After the end of 24 hours for every hour delay in return of the vehicle the customer is charged at 1 / 5 of daily rate.


Cancellations
In case of cancellation of a reservation, during the period of 21 days before the rental starting day, the company returns the 100% of the deposit per reservation. If cancellation is made within a period of less than 14 days before the rental starting day, the company is obliged to return the 50% of the total deposit per reservation. If cancellation is made within a period of less than 7 days before the rental starting day, the company is obliged to return the 30% of the total deposit per reservation. And if cancellation is made within a period of less than 24 hours or 3 days before the rental starting day, the company has the right not to return the deposit. The cancellation must be sent in writing to our e-mail.

No-Show
If the renter does not appear to collect the car at the agreed date and time without any prior written or telephone notice, the company will cancel the reservation after 3 hours. The company has the right to charge the renter the full deposit of the car group reserved.

Working hours: 08.00am – 22.00pm
Extra cost for pick-up/drop off outside working hours: Charge 25,00€

RENTAL CONDITIONS
- The prospective tenant must be at least 23 years old, with a driver's license issued at least one year ago.
- Maximum age is 70 years
- Driving license : Greek , European (for EU countries) or International (for China , USA , Australia , Canada)
- Personal credit or debit card

* CREDIT CARD IS OBLIGATORY and it will be used by our company only in case of damage to the rental vehicle or in case of any fine occurred of violation of the traffic code.

RENTAL PROCEDURE
- Necessarily, a valid legal driving license, issued at least one year ago
- Personal credit card
- The vehicle is delivered clean ( internally and externally ) and in excellent condition in terms of maintenance. The tenant will have to return it as he received it as well as at the same fuel level as it was when he picked it up. Otherwise the tenant is charged with the current price per liter for the remaining fuel

DRIVERS
- The driver registered in the lease contract is the only person allowed to drive the vehicle
- The company has the right to request the return of the car if it is comes to our attention that someone else is driving it (except the registered driver) without informing our office
- In case we notice that the vehicle is circulating with more than 5 people (excluding vehicles with additional seats) the tenant must return it immediately as soon as requested by the company and without any refund requirement. He also pays the fine of 200€ due to excessive wear of the vehicle

CAR ACCIDENTS
- If an accident occurs during the lease, the driver must inform the health center if necessary, our company and the traffic police in order to draw up an incident report
- In case of an accident with minor material damage, the driver may at his discretion decide if it is safe to continue with the same vehicle or request its replacement
- If the accident is not addressed by the traffic police , the driver must note the registration number of the vehicle with which he came in contact, the driver's name, telephone number and the insurance company that covers the other car as well as take some photos, then must inform us about the circumstances of the accident

FINES
- All fines and administrative penalties are burden the tenant
- In case the tenant does not pay the fines , there will be an Administration charge of 20 € in addition to the fine

VEHICLE KEY LOSS
- Our company has a copy of the key for each vehicle. In any case , if the tenant does not have the car key, he must inform us immediately so that we can send him the spare key
- The cost of construction of a new key burdens exclusively the tenant and the amount is 250€

FUEL
- Fuels burdens exclusively the lessee and we do not make a refund in case the car is returned by the lessee with more fuel than it had at the pickup
- The tenant has the obligation to return the vehicle with the same fuel level that the vehicle had at the pickup , otherwise the tenant will be charged with the fuel difference and the supply cost
- Vehicles are delivered with a minimum amount of fuel corresponding to ¼ of the tank
- Supply charge : 20€

RENT OUTSIDE MILOS
- The tenant is not allowed at any way to transport the vehicle outside Milos island
- In case of violation of this condition, the tenant is charged with the amount of 500€

CHILD SEAT PROVISION
- Our company provides baby and child seat. WE NOT take responsibility for their placement
- Seat patterns may vary

ROADSIDE ASSISTANCE
- The price per day paid by the tenant for the car includes the basic Roadside Assistance (transport of the vehicle in case of a car accident)

VEHICLE USAGE
* Small vehicles are not allowed to visit the west and east side of the island. There is no insurance coverage for conventional cars and any damage to the car will be borne by the tenant. There is a penalty of 500€ for the service and transport of a conventional vehicle in case of crossing the red line.

PRIVACY POLICY
The processing of the data provided by the customer relates only to the procedures which are necessary for the reservation and further no data transfer or use takes place

*** The court of Hermoupolis Syros is responsible for resolving any disputes

Getting into the property

04 March 2022 Written by Athena Soulis
Published in Terms
Our meeting point will be ATHENA TRAVEL SERVICES at the port of Adamas.
Please note that on the island, there are no street names or street numbers.
DO NOT PANIC !!! You can just Google ATHENA TRAVEL and follow the indications.
During summer, we are open daily from 09h00 to 22h00
The welcome transfer from ATHENA TRAVEL to the property is already included in your rate.

PLEASE NOTE: at the complexes there is no reception.
We strongly recommend that you pass by ATHENA TRAVEL SERVICES for your own convenience. Otherwise, our company does not assume any responsibility for any discomfort that you may experience until you reach the specific accommodation.

Accommodation Cancelations

25 May 2013 Written by Super User
Published in Terms

CANCELLATION POLICY

  • For any cancellation, change of dates or of the number of reserved rooms please let us know by e-mail as soon as possible.
  • For cancellations made at least 21 days before starting the journey or arrival, there will not be a charge fee, apart from a charge of € 25.00 for filing fees and administrative costs. Therefore, we perform a refund depending on the payment method you have followed.
  • If you cancel your reservation in less than 21 days before your arrival or do not get here in the specified date, the deposit is not refundable.
  • In case of non - arrival (no show) or departure before the scheduled date, there is no refund.

Accommodation Terms

25 May 2013 Written by Super User
Published in Terms

GENERAL TERMS

  • Check in time is 15:00 pm.
  • Check out time is 11:00 am.
    Please notify us if you wish to extend your check out time.
    Clients occupying the room:
    • up to 18:00 are charged an extra 50% on room rate.
    • after 18:00 the full room rate is charged.
  • An extra charge of 20% is applied if an extra bed is added at the client's request.

TERMS OF PAYMENT

  • For any reservation, a deposit of 30% of the total cost of stay is required. Upon your arrival amount due must be paid in full.
  • Credit cards (Visa and Mastercard) are accepted. 
  • Personal checks are not accepted.
  • We can supply our bank details upon request.

Athena Travel and Rent a Car

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Call:
(+30) 22870 21627

Email:
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Visit us:

Adamas
Milos, 84800 Cyclades
Greece